Eye Contact

Many sayings hold that the eye is the window to the mind. This is very true to

illustrating the power of eye contact in nonverbal communication. Eye contact can

maintain, yield, deny and request communication between people. People who use

eye contact are viewed as confident, credible and having nothing to hide.

Some important do’s and do not’s of eye contact are:

·

If you have trouble staring someone in the eye, simply focus at something on

their face

·

When speaking to a group look at everyone

·

Look at people who are key decision makers or hold power

·

Look at reactive listeners

·

Don’t look at the floor, scripts or anything that causes you to tilt your head

away form the receiver

· Don’t look at bad listeners that may distract you